Tundra Music

I ordered brand new Jackson RR1 Snow White With Black Pinstripes guitar from these guys in 2017 (was dealing with Rene). The guitar was made by Jackson Custom Shop, then sent to Tundra Music, and finally sent overseas to Europe. Everything went well in all aspects - communication, shipping, etc. Had a great experience with this store!

I ordered a guitar almost three weeks ago. They're not responding to my messages or phone calls. Someone finally answered the phone, and the guitar isn't in stock. Won't be in stock till a month and a half after I ordered it. They're not issuing a refund. They're not cancelling my order so I can buy it somewhere else. I believe I'm being scammed. Read their negative reviews on Reverb. Horrible.

Bought a guitar but its unplayable since the toggle switch was smashed in when it was shipped. They shipped it in a crappy box with no bubble wrap or padding on the front. Initiated a return but zero response from Tundra.

Bought a Stratocaster from them this afternoon. One of the only music stores allowing people in store to demo guitars. Shout out to Matthew for his help, overall good vibes and for the free gig bag!

Excellent music store. On my way there now