Love the service - at least in comparison to previous banking. Rare to have line ups, and I prefer to do my banking in person. Friendly staff that know me by name....where do you find that any more?Lire plus
I have been a very loyal and satisfied customer of BMO for 17.5 years at the Cloverdale branch. The customer service tellers are sterling each and every time I go to the bank. Just the other day I was there with my 8 yr. old son helping him with his savings account. Today I got a thank you card in the mail with a handwritten note from Bev a "C.S.R." agent thanking my little guy for his autograph. Now that's how you build future loyal customers little personal touch appreciations.
Kudos Bev!!
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