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This place use to be somewhat decent. The fries use to be real big home fries, but they switched to these cheap packaged disgusting mcdonalds type of fries. That's not what I'm complaining about though. Check this out. Not only did our server wipe the seats and the tables with the same cloth (mmm butt sweat on my table!) but There was a hair in my chicken alfredo. The server didn't know what to do or how to respond properly when I addressed the situation and it was not waived off the bill. Don't believe me? Contact me and i'll show you the picture. I will be contacting the health department regarding this. Oh, and the tables have food stuck in between them and the walls.
A great meal with great service, we'll definitely be back! Huge portions and a nostalgic atmosphere make for a memorable time. The sweet potatoe fries are a delicious "upgrade" from the regular fries.
I travel to Toronto for work and I always come back to this specific location. My favourite servers Mary and Grace have been there for at least since I started going to Fran's 4 years ago. This time, Grace served us and we loved her generous, friendly, and courteous service! You're a treat Grace! This time I brought my colleagues and two of us ordered the Fish and Chips and the other one ordered a burger. The Fish and Chips batter has changed and is better than ever. The fish was fried to perfection - flakey and the beer batter was crispy with the right amount of seasoning. My colleague seem to enjoy her burger.
I had enjoyed eating at this place before I had a friend of mine work here. He worked at Fran's for just over a year, and the horror stories about the kitchen made me cringe. One of the chefs regularly urinates in the alley behind the restaurant and returns to the kitchen area without washing his hands. Another waitress has eaten food from the dish bins on more than one occasion, and has complete disregard for touching the food with her hands. I will not mention other gruesome details, but there have been at least one sighting of cockroaches on the walls beside the booths while the restaurant was full. I used to have lunch here regularly (My office is located close to this location) until my eyes were open to these details. Needless to say, I haven't been there since, and don't recommend you go either.
My wife and I were looking for a place to eat for dinner and stopped by Fran's. My wife wanted an all day breakfast and I was satisifed with a burger and fries. The waiter took our drink Orders (Pepsi and a glass of water). He returned with two glasses of water. I waited for the Pepsi thinking the waiter was being polite and bringing water out for the table and the Pepsi would be coming. We placed our orders of a "Premium Fran Breakfast" and a Classic Franburger with Fries". The food came about 10 minutes later. The waiter ensured there was ketchup, relish and mustard on the table and was about to leave. I inquired if the Pepsi I ordered was available yet at this time? It quickly appeared after only the SECOND REQUEST! The fries were dry for my liking but the burger was good. The Homefries in the breakfast were perfect. However the sausages, cut in half length wise were a little dry as well. If we are in the area again perhaps we'll return. However, this isn't exactly the best "greasy spoon" restaurant in town.
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