I locked myself out of my car this evening and called Reliance for assistance. The gentleman who answered the phone was very polite and professional. After taking note of the details, he advised me that a tow truck would be with me in about 20 minutes. The operator was extremely professional not only with his skill to open the door but also in appearance. He required but a few minutes to get me on my way. Thanks again for a great, prompt, and professional service.
Ibrahim was polite and courteous on the phone. He quoted me a reasonable wait time and was on time. He jumped out of his truck with a big friendly smile, an extended handshake, and an energetic hello. Carefully and professionally he unlocked my girlfriends car in less than 5 mins. From the initial phone call to my girlfriend driving away, was less than an hour. Ibrahim sets the quality of service bar high, and after today, I will never consider another towing company other than Alliance.