Guy showed up, took 2 minutes to look at machine and told us we needed a new one. Proceeded to charge $80 for his 2 minutes of "work" Dishonest and unreasonable.
They are an excellent company. My old fridge broke. They pretty much knew the issue right from what I described over the phone. They came ready with the part and repaired it quickly. They charged a fair price for the work. I recommended them to my sister when her dryer broke. They are fair people.
I had Glen come this morning to fix my washing machine. Even though we had a tricky setup he was able to get it all fixed. Great customer service...very happy and would recommend.