221 Degrees Salon & Spa Inc
2/5
Ouvert à 09:00
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221 Lakeshore Rd E, Mississauga ON L5G 1G5
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Évaluations et commentaires - 221 Degrees Salon & Spa Inc

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2/5
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    natsoccer94989091
    Par

    I would never co...

    I would never come back to this place, it is totally ruined by the owner, she has no class and is the most unprofessional person I have ever met in this field of work. I am surprised she still has the business because of how rude she is. I called her to book an appt From a groupon coupon I ordered and when I made the phone call to her she yelled the entire phone call and was extremely unprofessional. The deals are great but not worth the negative treatment that you would receive when going there.

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    lili78
    Par

    Friend of mine re...

    Friend of mine referred me to this salon. Loved the service and how neat and organized everything is. The staff is very friendly and professional.The owner is very honest and the deals are amazing, but most importantly i was amazed with results. Definitely getting more services.Would recommend it to anyone who is looking for effective laser treatments.

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    RIchaJ704704
    Par

    This is THE worst...

    This is THE worst place to get any service. I have paid for several laser services, the owner is EXTREMELY rude and has absolutely no sense of professionalism. I also paid for a set of hydra facials which were also horrible.

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    Réponse d'entreprise 30 mars 2016

    Hi Richa, You have been a customer with 221 Degrees Salon & Spa since 2014. After reviewing your appointment history there are great inconsistencies. You have cancelled many appointment last minutes knowing that you are in violation of our 48hr cancelation policy. Since 2014 you have upgraded your laser treatments many times which would indicate that you are satisfied with your results and service. You last purchased hydra facials which are 60min treatments. You were 20min late therefore; the aesthetician was not able to complete the full treatment. After your treatment you decided to express your dissatisfaction with the aesthetician in main lobby in-front of other customers commenting “That was the worst facial” and that it should have been 60min. We explained to you again that because you were 20min late your treatment cut short. Please note you were also given a complementary hydra facial treatment.

    lala81
    Par

    AVOID THIS PLACE AT ALL COSTS

    Owner is extremely unpleasant..Blatantly discussed my private info in front of all customers to hear.Employees talk about clients to one another&I've heard them complain about how badly they can't stand servicing clients that sessions take too long. My file has been "lost"3 times already,resulting in a delay of my session,& at one point the manager even asked ME where my file could be.Excuse me do I work here?I am absolutely astonished@how this business continues to run w.this horrible service.

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    buzybee910
    Par

    The worst custome...

    The worst customer service experience I've ever had in my life!

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