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Outstanding service even during Covid. Recommend seeing Sal or Jackson. They are great. Gordon in financing is very helpful.
Great selection, friendly sales & service, no pressure, tasty popcorn!
Great experience with working for and buying from this dealership!
Thanks to Andrew Nogueira I am always going to Kitchener Ford for my vehicles and I would be happy to recommend any of my family and friends to go see him! He was very helpful through the whole process, I felt like I was his top priority. Great salesmanship!
Anytime I think about upgrading my truck, Andrew Nogueira comes to mind. Very professional, no pressure, really knows his stuff. He is always prompt when it comes to getting back to me. Will be back in a couple years to upgrade my F-150! Thank you!
My salesman Andrew Nogueira always exceeds my expectations. Friendly, Knowledgeable, can tell he's really into his job. Keep up the great work!
I just picked up a Ford Fusion SE for my wife and I am very happy we did. It was my first time buying a Ford. My salesman Andrew Nogueira really knows his Ford's and was very accommodating to let me test drive any vehicle I wanted to while explaining things I would have never have known about the vehicles, great experience!
When I began looking for my used car it was very nerve racking, until I came to Kitchener Ford and I was taken care of by my salesmen Andrew Nogueira. I felt he gave me a great deal and he made the whole experience enjoyable. Definitely going back to see him for my next vehicle and I am going to recommend him to all of my friends and family!
Buying a car couldn't have been any easier at Kitchener Ford! I found what I was looking for in no time, I got a great deal and my sales rep (Andrew Nogueira - highly recommend) guided me through the process like a pro. I did not feel pressured while looking, the paperwork was stress-free and I was shown vehicles that fit the description of what I was looking for to a T. I will be going back to Kitchener Ford when I look for my next vehicle!
It doesn't happen everyday that a dealership works hard to exceed your expectations and that is exactly what happened to us at Kitchener Ford! Andrew Nogueira was helpful and friendly and helped us find a truck that met our budget ,and our our needs. Alyssa Brownlee went above and beyond to help us get the best financing
great place to do business, great vehicles great people Kitchener ford rocks!!!! I would send all my friends and family there
I brought my vehicle in a few months ago. Then again a few weeks ago. The first time they wanted 600 to replace my tone ring and said my back bearings needed to be done. Then my steering went. They wanted 1500 to replace the steering column. I was going to trade it in and they low balled me and then tried to sell me a vehicle that is listed at 6000 cheaper at other dealerships. The owner of this dealwrship.is unprofessional. He contacted me from his personal facebook. He also called my husband yelling and and he said mean things about me. I took my car for a second opinion and paid less than half to have the steering fixed because the column did not need replacing and neither did my tone ring or bearings.
Réponse d'entreprise 8 octobre 2015
Hello, Thanks for the feedback. We are genuinely sorry that we were unable to satisfy your concerns. We pride ourselves on an exceptional experience for our customers as is demonstrated by our regional best Google Places score of 4.9 stars. As mentioned in all of our previous conversations, we would be happy to help with this repair and be your advocate with Ford, but unfortunately your vehicle is out of any warrantable period. I have contacted you directly, but haven't heard back so would be happy to discuss further if you like and can be reached at 519-576-7000 ext 237 or aojamae@kitchenerford.com
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