RONA+ Hamilton N.E.

Horrible customer service. Literally chased after two people to help me, ended up walking into another associate who responded with “I have to go to receiving for a customer” and walked away. Went to the customer service desk to ask for the item, she pretended to not even see us. Horrible!!!!!

Traveled 35 miles to order vanity that could not be ordered over the phone.The plumbing dept was full of customers no associate,a contractor was sitting in a chair waiting said if you know what you want why dont you order it at customer service told there no you have to wait for associated.Pressing the button generates a call for assistance nobody comes an announcement for a clerk to call o4 so i called o4 spoke to someone said he would be there soon, he was.Placed ordertold to go to customer s

Extremely poor service!!!!!!!!!!!

Worst customer service ever. Girl at customer service desk was very rude. Refused to do a simple exchange with the receipt. I ordered 20 totes online and 4 were delivered broken. I wanted to exchange the broken totes but couldn't because i didnt bring the matching lids. I explained thatbin didnt need the lids exchanged and they could keep the lids from the new totes i was getting since my lids were fine. Girl at customer service told me i had no common sense and was overall very rude.

Favourite Lowe's ...

Favourite Lowe's location. Good stock, ample parking, fantastic staff and service.