Purolator

In the time it took me to buzz open the door and get down a single flight of stairs (a few seconds at most) the driver was nowhere to be seen. Over an hour of phone-tag later and I had a promise from the Nanaimo office directly that it would be ready for pick up on Saturday. It's not available until Monday. This will make my "2 day shipping" a week and a half, if I even get it then. Worst customer service EVER.

Didn't leave the name of the person who the parcel was for. There are three of us in the house. There is no number where I can call to ask. I had to drive to their office and ask in person.

Won't listen to instructions. Seem only to be interested in ending the day . hardly ever answer the phone .