Yellow Cabs

Friendly dispatcher. Friendly and courteous driver. Ellen

Absolutely the worst service if had in a long time. They took almost two hours to come and they had really bad service the whole way. Overall really horrible service. Would 100% recommend finding your own ride.

The lady on the p...

The lady on the phone has horrible customer service. She literally sounds like the most unfriendly miserable person. I was told my cab would be 15 mins then when I call back to find out if it is close 20 mins later she says it hasn't even left yet. Call Kami cabs if you're in Kamloops as they are much quicker and friendlier.

For starters the ...

For starters the people who answer the phone are incredibly rude. My cab driver took me to the wrong street (after I mentioned she was going the wrong way) and ended up turning off the meter. Once she got me to my actual address she charged me $20 saying it should have cost me $25. I thought that was steep as it was a very short distance but paid anyway. My boyfriend took a cab from the same location and paid only $8 later that night. I called to complain and was told I would get a refund.. Its been 2 weeks and every time I call and ask about my refund they tell me "we are very aware of your situation and will get back to you when head office is in tomorrow"... Ive given up on my refund but will never call yellow cabs again. Also, they are never on time.

Trying to get a c...

Trying to get a cab at night time is near to impossible. You call to get one and you wait 20 minutes and call again to be told your cab was taken already. Request another one and wait some more. I wouldn't be so frustrated if they were actually honest about the wait time. Be prepared to wait a while.