Two horrible experiences. #1, waiting all day checking the tracking number on a piece of time sensitive equipment that was paid for express. As Im checking the tracking number it switches to DELIVERY ATTEMPTED. Go & see a pickup slip on my door. No knock, nothing. Had to wait until end of day & drive to the pickup location. Second one, checking delivery status on an order, and it says refused. They went to the wrong house and didnt try re-deliver to the proper address, just returned to sender!
Disgraceful service. The package delivered by UPS was left on the roadside around 100 yards from my house. Thats not DELIVERY!!! Fortunately, someone drove past and spotted it. Best to never use UPS if you have a choice.