Mountain Medical Supplies & Equipment Inc

I am so disappointed in my experience. I ordered and paid for a ramp that we can no longer use. I called and tt a staff member who said the ramp had not reached the border yet, and they would call me back. However, no one got back to me and I walked in and reminded them of the situation. Consequently, I’m being charged 45% of what i paid to restock and return it to the states which means paying for the duty return shipping or they will charge me 45% to consign...?

Amazing customer service. Alleviated a lot of our stress! Karen and her staff were very knowledgeable and accommodating. Would highly recommend this organization to anyone with elderly parents.

Met the owner Karen and her beautiful store dog Bernie today. Karen was extremely helpful. I left the store with exactly what my Father needed.

Beware of their final sale policy and 24 hour return .... I purchased a folding travel cane in September. At the time, I wanted a cane with the little feet on bottom .. none in stock and the clerk told me that she could not order one for me! So I purchased what they had in stock. Last week, I found what I had been looking for elsewhere so yesterday Oct. 4th I tried to return the cane, brand new/never out of pkg! NO LUCK! Very bad customer service and I would not deal there again!

As a client here for 20 years, I think we are very lucky to have such a knowledgeable resource in our town. I have tried the others, they have come, taken my money, and now gone, but Karen has been here to stay. This is the only store in town with a vast selection and is beautifully set up. I enjoy dealing with Karen and her excellent staff. When issues have come up they were always fairly resolved.