Today I went to the shop to show what had happened to a silicone whisk I had purchased about 5 or 6 months ago (obviously, I had no receipt). The inside of the whisk had rusted out and fallen apart while I was whisking. The person who I showed the whisk to did little to provide me with another whisk and told me that since I didn't know the brand name (it wasn't on the whisk and there were none in the area I had found it) she would not be able to credit me for the purchase.