I had purchased a sound system from these people over 2 years ago , and it had suddenly stopped working . I called the car audio section of the store and they told me to come stop by so that they could take a look at it . Stef , one of the car audio techs was super accommodating , fixed my issue instantly , not only did he fix the first problem he installed my second sub I bought for my car in the same day . He went above and beyond for me. I highly recommend these people for any car audio!!