I had a bit of an issue today because I had a gift card and wanted to use it without a membership. They sent me to get a one-day pass in order to use my gift card. Unfortunately I wasn’t told that I needed to bring ID with me and I took an hour on the bus in the rain to get there … and get turned down from shopping there. Luckily there was an awesome manager there named Suri. She turned a frustrated potential customer into a happy potential customer! Great job Suri, and thanks again!Lire plus
I’ve been shopping at Costco since its opening and have always been happy to pay less for quality items. The store is clean and the staff always helpful. They were quick to put in place the necessary protocols to help keep us safe during this pandemic. I’ve also bought online and never had a glitch. Good job!Lire plus
When asked the location of dried fruit, the associate (a woman I was meeting for the first time) led me to the main location. She had correctly pointed me there, but accompanied me, apparently to check that her information was correct, and on the way I mentioned I was looking for a specialty product (Medjool dates). She left me before my inspection showed that the product was not on aisle 8 but then caught up with me at the friendly checkout with my desired product. Wow--upped Costco big time.Lire plus
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