Best doctor in Saskatchewan . nurses and receptionist are very friendly . Place very clean
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Best doctor in Saskatchewan . nurses and receptionist are very friendly . Place very clean
Unlike other reviewers, I found the staff to be very nice. I’ve called a couple of times since my first appointment - with questions, and have always been greeted in a professional manner. Dr. O’Keeffe took the time to explain, and to listen. The Alberta Retina Clinic in Edmonton is no different - busy places, lots of people to serve. As a matter of fact, referral was from Edmonton to Dr. O’Keeffe. I have double cataract surgery booked mid December. I’m putting my sight in this doctors hands.
Certainly has a long wait time
Had a horrible experience with the technician - she was very abrupt and unfriendly, which I could live with as they are providing a service; however she swore at me - when I told her it was highly unprofessional she completely flipped out, following me out to the reception area, ranting and raving before dismissing me. I came to the office for medical help, however, left feeling like less than nothing for standing up for my right to professional medical services. Don't waste your time here.
I was having headaches, blurred vision and double vision. I went to three doctors in Lloydminster who basically made me feel like a drug seeker. Finally I was admitted to hospital and sent to the kind Doctor! Dr. O'keefe properly diagnosed me and has treated me ever since with inter cranial pressure! Without him a just might have been blind! Only a fool would not want his services !
My friend had an unpleasant experience with his office. Dr O'Keefe actually sent my friend a letter saying that he could not provide service to her because she was agitated to his staff. Actually his staff was very agitated to her. His staff is a real egomanic. It is either her way or no way. My friend basically reminded her that she is not providing a service for free and should show more respect to clients. My friend wrote the doctor back saying that he did not discussed the matter with my friend and based only on his staff's opinion. How does he know that it is not one-sided? My friend did not intend to go through with the appointment after talking to that staff. Basically she does not trust the doctor enough for her eye surgery. My friend is a very caring person and she is an entreprenuer. Obvious she would rather speak up instead of saying " Yes, mamn, thank you mamn" without being real about it. If you need eye surgery. Take the time to find a doctor who is understanding and caring.
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