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Have used Vans Moving twice. Each time the booking and the actual move went very well. The men were prompt, efficient and extremely courteous. In my opinion, the price was fair. I would recommend this company with no hesitation.
The moving guys were excellent and the work we asked of them was hard so we gave the 4 movers a $100 tip each unfortunately the management and organization of the move was TERRIBLE! They came with 2 trucks but they left with one empty and the other ONLY 2/3 full. I was told by one of the moving guys that it was done because they didn't want to work late.3 days later they partially completed the job with 1 truck and left us with a freezer still there.WOULD NOT RECOMMEND THIS COMPANY AT ALL
Réponse d'entreprise 13 mars 2018
the move was booked using our on line quote form, 40% of the volume was not included. Both trucks were used, but loading was limited to what could be handled within ESA max work ours. Our next availability was 2 business days later. The freezer was left behind due to rotting meat inside.
I would recommend Vans to anyone moving anywhere. Paul and his staff are very courteous and professional. Their staff loaded and stored our belongings for a month then reloaded and delivered to our new home. Everything was in perfect condition. We are very happy with our move. Thanks again. Dave
Van's provided me with a very prompt estimate (unlike some other companies that I called). Our move was approx. 700 km and included storage for 10 days. They arrived on time and were courteous and very careful with our belongings. They arrived at the destination punctually and again, were careful and very nice to deal with. We had a lot of breakables and everything arrived in perfect condition. The movers were fantastic. All in all, an extremely positive experience and we would highly recommend them.
Great People-Great Value-Great Prices. Easy to deal with and you can tell they take pride in their business.
Would recommend this moving company to anyone. They are very knowledgeable and experienced when it comes to packing, they definitely take the stress out of moving. Great people to deal with!
Van's moving company came highly recommended to me by a friend who assured me I would be well looked after. Everything was smooth and precise and the crew was courteous and professional. They worked hard, were very careful and had the whole job done in an amazingly short time. I can't say enough good things about them. It was a pleasure to deal with them and I will certainly recommend you to my friends and neighbours. Thank you for making my move worry free.
I was very disappointed with the service I received. I was supposed to have 3 men. only got 2. I found their workers to be somewhat lazy. Having spent a good deal of their time, sitting on the back of the truck smoking. Time I was paying for. I had stuff smashed, and wrecked. They did do up a damage report, but I have never heard a word from the company about it. Overall experience- I would not use them again. And would suggest no one else use them either. They were terrible.
Réponse d'entreprise 13 septembre 2012
We appreciate your comments. It is only through customer feedback that we can try to improve our services. I apologize for the damages that occurred and for the lack of momentum from the crew. There could be a number of reasons why we were short a man,but you would have only paid for the two men and the truck that were on your move. We are happy to take care of any damages that may have occurred. Due to the format of the Yellow Pages.ca reviews, we are unable to confirm the reviewer's identity or contact information. Van's Delivery is a 30 year old local company with a solid reputation for quality workmanship and service. We would appreciate the opportunity to hear from you directly, in order to resolve any issues you may have. Sincerely, Paul Stickle Owner/President
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