Falls Chevrolet Cadillac Buick GMC Ltd.

The worst auto service ever, they charged me for repairs that I didn't ask for, and they didn't do the repair I asked them to do, and when I asked them about it they said bring the car tomorrow, this is a way of making more money out of my wallet. They lied right on my face, also their mechanic did a bad job putting the car together after the repair, I will never go back to them again.

This is the absolute worst dealership ever. If I could rate them a zero I would. They charge you for things that should be covered under warranty, they accused me of taking my own bumper off and cutting a line on my own car, and blocked my car in after it was paid for, so I had to spend 120$ taking a cab home and then to work the next day, and the service manager could care less. Good luck buying a vehicle here.

Falls Chevrolet Cadillac Buick GMC is above and beyond other car dealers in Niagara. They are professional and easy to deal with. They have awesome, well informed sales, service, and parts departments. Everyone at Falls Chev is very friendly and eager to help.

Took my truck in ...

Took my truck in for service, after a hefty bill the problem was still not resolved. Called back 10 days later when the problem came back and I was told the parts were not replaced; yet on my invoice it shows 4 parts were changed, which they deny changing. I asked twice and was told "no we didn't" ... I asked a 3rd time saying it was on my invoice and I was hung up on by Amadaio.