Stone Innovation Inc

Réponse d'entreprise 8 juillet 2016

You were NEVER guaranteed it would be two seams. Right from the first meeting I advised you of the number of seams the job would probably take. I did make the suggestion that if possible we would seam a different way but I also mentioned that I was not the one responsible for making that determination as there are a number of factors involved in deciding where to place a seam. The filth you refer to was excess sealer that did not absorb in certain places. When you called to inform me, I politely suggested you could use hot soapy water and paper towel to remove it. I have never ignored your phone calls nor dismissed any of your concerns. If I had I would have never had the privilege of being reminded time and time again that you were still waiting for a cutting board which I told you I may or may not be able to obtain from the slab. I do apologize your cutting board was late and that you though it had scratches on it.