We brought our sick cat to them on a long weekend and they gave him the best care.They explained everything upfront what they would do and the cost. They phoned us with updates and they were amazing when we were calling back for updates.They called us everytime there was a change good or bad. They are very kind from the front desk to every person employed there. They are very reasonably priced. Most importantly they saved our cats life. We will forever be in their debt for saving our, Precious Lire plus