I have never had a bad experience at the Bolton EB games. I think the manger and the staff are always very helpful. I often ask their opinions for gifts for my son and they have always had great suggestions.
Terrible service. Every employee is miserable to be there it seems. To anyone planning to shop at this location expect attitude the moment you walk through the door.
These guys are very unprofessional. If someone is asking for something and it's not your preference, you don't need to force your opinion on them. You're there to help. Customer service isn't a game.
The customer service at this store is horrendous, even the employee saying hello on the phone had attitude, they also try to control quantity of purchases. Definitley calling there head office to complain for the rudeness in which i was handled when i called with inquiries .