The Discovery Hut Chinook Centre

Great place, great staff, great selection!

During Christmas I had seen my favorite board game Caverna. I couldn't get it at the time. I returned about a month later and asked if it was in stock. I was told that no such game ever existed. The employee was very rude and condescending. I pulled up a picture of it on my phone and showed him. He exclaimed and said, "we haven't had that game for over two years!". I just left. Why are these employees always so rude?

Unpleasant shopping experience

We bought this Finding Dorry Shell Collection Game from this store, it is like fishing game, you use a fish pole to fish the shells. But it was spinning so fast, and you can hardly catch the shells. So we only played for once and I brought it back two days later with the intact package hoping to get it returned. It was this unprofessional, cocky and careless manager, checked the box and said,' I am sorry, it was opened, we cannot returned it'. What kind of store policy is that? What kind of atti

Unacceptable shopping experience

I bought a set of Mexican train ($85) last Friday and opened the package the same night, found out it's repackaged item and has lots of wears. I went back to store the day after and they don't let me return or exchange, the manager said that there is "nothing" wrong with it and suggested that I had chance to play it for hours and made the wears myself. Really bad customer service, I will not recommend anyone to visit this store.