well, it was mother's day. We had booked one day in advance. We got 20 minutes earlier and we stayed waiting for another 45 minutes till they got us seats. Then it took 45 minutes to get the orders and another 1 hours to get food for 3 out of 6. 20 minutes later and they brought bread to the other 3. Obviously at that time everyone has lost the last drop of patience. So the 3 decided that they are quitting. So the manager came and without any apologies just said "don't pay" that's it.
So the conclusion.... save yourself the frustration and the waste of time and do not step a foot there.