I would give them 0 stars if possible. Sent it in to try to repair it , not only could they not fix it but it came back physically damaged and they tried to cover it up with scotch tape. This system isn’t easy to find and it’s extremely expensive to repair or buy and I’ve had it for years and gotten it repaired before and this has never happened. I am disgusting by the appalling and callous lack of customer service and honour by these people. Never going back